Northwest Arkansas Childrens Shelter

FAQ

Frequently Asked Questions

Does Northwest Arkansas Children’s Shelter only serve kids from Northwest Arkansas?

In spite of its geographically specific name, Northwest Arkansas Children’s Shelter serves children from throughout the state of Arkansas. The majority of its residents come from Benton, Washington, Carroll and Madison counties, but many come from the River Valley and Central Arkansas, as well.

How many children can Northwest Arkansas Children’s Shelter accommodate?

Northwest Arkansas Children’s Shelter currently has a total 32 beds, divided into three residence wings. Residence wings are defined by age and gender.

Why and how are children placed at Northwest Arkansas Children’s Shelter?

The overwhelming majority of Northwest Arkansas Children’s Shelter residents are placed there by the Arkansas Department of Human Services’ (DHS) Division of Children & Family Services (DCFS), in response to a report or allegation of child abuse or neglect or an intervention by law enforcement. A few children are placed by their foster families for “respite care.” An example of respite care would be a situation in which a foster family has a need to travel out-of-state during a time when the child has a scheduled court appearance, etc. The three major incident/report types that result in a child coming to the Children’s Shelter break down roughly as follows:

  • Neglect – 80 percent
  • Physical abuse – 15 percent
  • Sexual abuse – 5 percent

Abby

Let me tell you Abby’s* story. It was one of the worst cases of neglect the police officer had ever seen. The children were covered in grime, clearly malnourished and sleeping on filthy pallets on the floor. The house had no running water and roaches infested the kitchen. There were visible scratches, bruises and burns […]

Read more about AbbyImpact stories

Meet Abby

Let me tell you Abby’s* story.

It was one of the worst cases of neglect the police officer had ever seen. The children were covered in grime, clearly malnourished and sleeping on filthy pallets on the floor. The house had no running water and roaches infested the kitchen. There were visible scratches, bruises and burns on the children’s bodies. This wasn’t the first time their caregiver had been arrested.

After the children were removed from the home, they arrived at the doors of the Northwest Arkansas Children’s Shelter. They were scared, tired and hungry. We welcomed them with open arms. The Shelter team immediately sprang into action by serving the children a hot meal, giving each child a bath, providing them with clean clothing and beginning treatment for rashes, burns and lice. Abby was the oldest child living in the home — a young girl of less than seven years. Confused and extremely angry, she lashed out at the Shelter team because she had never trusted an adult in her life. She didn’t know how to react when we tried to care for her. She had been deprived of the love and affection of a family.

With patience and guidance from the Shelter team, Abby learned how to better handle her anger and frustration. She learned how to use kind words and how to depend on the adults around her to meet her needs. Most importantly, she learned that, for the first time in her life, she had people who truly cared for her.

Now, Abby has discovered the joys of childhood.

She loves stuffed animals. She loves talking about kittens. She loves drawing pictures for her teacher. On a recent visit to Chick-fil-A, she was so excited about eating in a “real” restaurant and even more excited about joining the other children in the play area. In our care, Abby learned how to laugh and have fun. Her laugh is so infectious, it can turn a bad day into a great one!

*name and image changed to protect privacy

I learned that love is better than hate.

Tonya, age 17

Here at this Shelter, staff members treat you with respect and lots of care. They are all helpful and are willing to listen to anything you have to say. I feel safe here.

Damien, age 17

I’m glad to have a place that has food, water, clothes, beds, and, most of all, electricity.

Brianne, age 12