Northwest Arkansas Childrens Shelter

Referral Form for DCFS

This form is for DCFS and court personnel to submit referrals to Northwest Arkansas Children’s Shelter for placement. Private care referrals need to be made via phone. Referrals submitted between 7:00 a.m.-7:00 p.m. will receive a response the same day. Online referrals made outside of these hours will receive a response the next day. If the placement need is immediate and it is outside the designated hours, or if the online form is not accessible, please call (479) 795-2417 to refer via phone.

NWACS Referral Form

Abby

Let me tell you Abby’s* story. It was one of the worst cases of neglect the police officer had ever seen. The children were covered in grime, clearly malnourished and sleeping on filthy pallets on the floor. The house had no running water and roaches infested the kitchen. There were visible scratches, bruises and burns […]

Read more about AbbyImpact stories

Meet Abby

Let me tell you Abby’s* story.

It was one of the worst cases of neglect the police officer had ever seen. The children were covered in grime, clearly malnourished and sleeping on filthy pallets on the floor. The house had no running water and roaches infested the kitchen. There were visible scratches, bruises and burns on the children’s bodies. This wasn’t the first time their caregiver had been arrested.

After the children were removed from the home, they arrived at the doors of the Northwest Arkansas Children’s Shelter. They were scared, tired and hungry. We welcomed them with open arms. The Shelter team immediately sprang into action by serving the children a hot meal, giving each child a bath, providing them with clean clothing and beginning treatment for rashes, burns and lice. Abby was the oldest child living in the home — a young girl of less than seven years. Confused and extremely angry, she lashed out at the Shelter team because she had never trusted an adult in her life. She didn’t know how to react when we tried to care for her. She had been deprived of the love and affection of a family.

With patience and guidance from the Shelter team, Abby learned how to better handle her anger and frustration. She learned how to use kind words and how to depend on the adults around her to meet her needs. Most importantly, she learned that, for the first time in her life, she had people who truly cared for her.

Now, Abby has discovered the joys of childhood.

She loves stuffed animals. She loves talking about kittens. She loves drawing pictures for her teacher. On a recent visit to Chick-fil-A, she was so excited about eating in a “real” restaurant and even more excited about joining the other children in the play area. In our care, Abby learned how to laugh and have fun. Her laugh is so infectious, it can turn a bad day into a great one!

*name and image changed to protect privacy

The best thing that I love about the Shelter is the acceptance. No matter where any of us came from, we are accepted here.

Melanie, age 15

Here at this Shelter, staff members treat you with respect and lots of care. They are all helpful and are willing to listen to anything you have to say. I feel safe here.

Damien, age 17

I went to the on-site school which I liked because it gave me one-on-one time and that’s what I needed to help get my grades up and catch up on all my credits so I can graduate. I would like to thank all of the staff at the Shelter for making me and my son feel safe and taken care of.

Teresa, age 17